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Watershed Moment

Posted by Randy Collins on January 18, 2016
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Category: Uncategorized
Whether you are basking in the glow of a prosperous and fulfilling 2015 or trying to forget the challenges of last year, we will all most likely have to face another watershed moment in the New Year.  A watershed moment represents a critical turning point when an important change happens. The decisions we make in that moment definitely affects the outcome of our year; however, the attitude and dedication with which we follow our new

Trust

Posted by Randy Collins on May 11, 2015
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Category: Uncategorized
Trust is an essential component to any group dynamic. Trust happens at the macro level in our society every day. We “trust” that the driver on the other side of the road careening toward us in a 3,000 pound metal missile is paying attention and not feeling particularly homicidal that morning. When we eat out, we “trust” that social norms of cleanliness and quality were observed when preparing our meal. This level of trust becomes

Even Big Brown Can Let You Down

Posted by Randy Collins on April 15, 2015
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Category: Uncategorized
We all mess up, heck even Big Brown messes up. My son ordered a new longboard for our spring break trip to Florida. He paid for overnight shipping so that he could make sure the board was there for our Friday departure. After two missed attempts to deliver by UPS during the week, I called to arrange a pick up at the customer service center. At 7:46 pm on Thursday evening I received a call
We can often leverage lessons from our personal life to improve our business acumen. The pitfalls of professional services planning are well known, and the below story shares many of the same elements... Have you ever made plans for something in the future only to realize later that you weren’t thinking clearly during the planning stage? I am all too familiar with this feeling. In January I had some fairly major surgery that kept me

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