#1 Connected ERP and CRM. Customer Relationship Management (CRM) was built into Acumatica from the ground up. Acumatica CRM is not a loosely integrated module like most midmarket ERP solutions. From marketing, quoting, and sales to delivery and support, customer information is easily kept up to date with the push of a button.
#2 Integrated Content Management. Acumatica provides a centralized view of all customer records in a singular database. Access to all written quotes, invoices, and support cases provides your entire team with a complete view of all customer activities and records.
# 3 Visibility. Dashboards and reports provide real-time sales data to assist your team with managing forecasts, quotas and results. Efficiently communicate and collaborate with customers through the Acumatica Customer Portal. Convenient tools give customers access to information about their interaction with your company and promote activities online.