Southeastern Site Development Plans for the Future through Investment in Technology
Strategies Group recently sat down with Scott Stokes, the President and Owner, and Deborah Henderson, the Controller from Southeastern Site Development team to discuss their migration and implementation of the Spectrum Construction ERP. Southeastern Site Development is a prime example of an industry leader understanding the value of investing in the technology (and effort) to make a change that facilitates long-term company processes and growth.
Please provide a brief history of your firm and tell me about your operations.
Southeastern Site Development was founded in May of 2006 in Newnan, Georgia. Scott Stokes began the company using his truck as office space for the first month. The company has since grown immensely with almost 200 employees operating in various counties throughout Georgia.
Southeastern Site Development provides clients with heavy civil services from local streets and parking areas to complete site development and bridges. They live by the philosophy: “Get the job finished on time and within budget.”
What challenges/problems necessitated a change for Southeastern Site to look for a solution like Spectrum?
According to the Southeastern Site team, their previous system was not scaling adequately with the growth of the business. They felt the legacy system was weak in job costing and project management functionality.
“We knew that to empower our project managers, we needed an integrated solution for project management, requests for information (RFI) processing, mobile functionality, and full accounting capabilities,” said Scott Stokes.
Can you describe your evaluation process for a new construction ERP system? Was there anything in particular that made Spectrum stand out from the other systems you evaluated?
“We conducted an in-depth pros and cons analysis comparing every major construction ERP system we could find,” said Deborah Henderson. “This was a time-consuming process but well worth our time and energy. In the end, we narrowed the options down to two competitive systems.”
What ultimately made Spectrum stand out from other solutions was the engine that powers Spectrum’s modules and the clear investment into functionality, research, and development.
What would you say to other firms looking to take on a software implementation?
“In the beginning, I was unclear as to the relationship between Strategies Group and Dexter+Chaney” said Deborah Henderson. “In my mind, I had the implementation process set-up as a catch and release system. But now, after working with Strategies Group, I understand that my implementation consultants are my go-to people.”
According to the Southeastern Site Development team, it doesn’t matter what software you are converting to, in order to be successful, your implementation consultant needs to take the time to understand your business and the unique challenges you face on a daily basis.
“I also think it is important to understand the structure of the implementation and training,” Deborah Henderson added. “The first week our consultant came out was spent capturing foundation level information in the system as we set everything up. Once the foundation is in place, the set-up becomes more specific to the company. When your consultant gives you homework, you need to take the time to understand what that homework means and the impact it will have on the success of your implementation. To achieve the most significant impact from your implementation training, you need to know that you have items completed and ready to review with your consulting team.”
Was there anything that surprised you during the migration/implementation?
“There were more boulders during the migration than expected. But even on the most challenging days, Strategies Group had my back,” Deborah Henderson recalled. “Whenever I have a question, my calls are always returned with an answer provided within 24-hours but usually within an hour.”
The Southeastern Site Development team has already begun to experience an increase in collaboration. The new processes and reporting functionality they have added has allowed their project managers and accounting staff to communicate more efficiently. Where there may have been a slight disconnect before, the project managers and accounting team are now on the same page.
Deborah Henderson added that “With every new job we add, our project management improves and becomes leaner.”
Have there been any major successes since migrating to the Spectrum Construction ERP?
“One of the highlights was the first time we produced our contract schedule using the Spectrum system. It was truly a great feeling,” recalled Deborah Henderson. “Knowing that all of our numbers matched up accurately gave me a great sense of accomplishment and pride stemming from hard work on behalf of our project team and ownership’s commitment to a major change that I believe will be a foundation of success for years to come.”
Profile: Southeastern Site Development is a Heavy Civil / Infrastructure Company. They are guided by a relentless focus to "Be the best in the eyes of our customers, employees and the communities in which we operate." Southeastern Site Development will constantly strive to implement the critical initiatives required to achieve our vision. These initiatives include being a leading provider of safe, responsive, value-added services in the construction industry.
Southeastern Site Development will deliver operational excellence in every facet of our Company to exceed our commitments to the many constituencies we serve. Their long-term strategies and short-term actions will be molded by a set of core values that are shared by each and every associate.
For more information about Southeastern Site Development, view the company website: